Communicate With Your Chinese
Suppliers Easily. We have the experience and knowledge to ensure your products are produced to world standards and delivered on time.


Your Office In China

What we can do for you

  • Resolve current issues and problems
  • Communicate in Mandarin, Cantonese & English
  • Introduce Chinese contracts
  • Implement a sealed sample process
  • Become a part of your UK team
  • Find out how it works
  • Second source and product sourcing
Find out How it works »

We can be an extension of your UK office, based in Dongguan, China.

Our business oriented graduate team of English speaking project managers can help you organize and manage your business in China.

Find out How it works »

We have great experience in assisting UK companies visiting trade fairs and suppliers in mainland China.

We have created a streamline business that provides sourcing assistance at major fairs held within China.

Contact us to find out more »
China Offices

Frequently Asked Questions

What problems may I face?
Most problems between Chinese suppliers and their clients are due to poor communication. Culturally, suppliers can be reluctant to question things they do not understand. This then leads to misunderstandings, a reluctance to continue communication and a general breakdown. We communicate on your behalf in either Cantonese or Mandarin, taking at each stage instruction from our UK clients eliminating the communication breakdown issues.
Why use a contract?
Business conducted in China works best with a Chinese contract written in dual language in place. A non Chinese contract is difficult to enforce inside China. Culturally Chinese suppliers may ignore issues where no Chinese contract is in place. Contacts are the backbone of business in China and these will specify delivery dates, penalties, payment terms quality issues and the aspects of making the business work. These documents form the backbone of our structure, relating the buying contract to quality, packaging, price and delivery times
What about the cost?
That depends on the work involved. Call one of our UK based customer care team for a chat.
How am I charged?
A fixed fee paid monthly, with no hidden charges. A pre agreed one off problem fix fee is also available.
What are the major issues?
Late delivery, sample chaos, no sealed sample reference, no contractual obligation, and language difficulties, just to name a few. We can provide evidential examples of previous issues faced by clients if required.
Why use us?
We are UK based company with offices in China staffed by British and Chinese personnel. Our teams are widely business experienced , highly educated and very customer focused.
Why are contracts written in Chinese?
Only contracts written in Chinese can be actioned in China.
How do I know you are any good
We will provide references from our existing clients, in confidence, as required.
Why are you different?
We only act on your behalf, we do not represent any Chinese business. We do represent you in China and we keep you informed every step of the way.
Why can't I do it myself?
You can. And it may run OK, but why take the risk, when for a nominal fee vs. the cost of your business, you can significantly reduce problems? Most of our client base set off on the process of attempting importing directly themselves, initially it may be a simple problem resolution they require but immediately most see the benefits of working directly with one of our account managers.